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<!DOCTYPE html>
<html lang="en" prefix="og: https://ogp.me/ns#">
<head>
<meta charset="utf-8"/>
<title>Contact | GrapheneOS</title>
<meta name="description" content="Contact information for GrapheneOS."/>
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<body>
<header>
<nav id="site-menu">
<ul>
<li><a href="/"><img src="{{path|/mask-icon.svg}}" alt=""/>GrapheneOS</a></li>
<li><a href="/features">Features</a></li>
<li><a href="/install/">Install</a></li>
<li><a href="/build">Build</a></li>
<li><a href="/usage">Usage</a></li>
<li><a href="/faq">FAQ</a></li>
<li><a href="/releases">Releases</a></li>
<li><a href="/source">Source</a></li>
<li><a href="/history/">History</a></li>
<li><a href="/articles/">Articles</a></li>
<li><a href="/donate">Donate</a></li>
<li aria-current="page"><a href="/contact">Contact</a></li>
</ul>
</nav>
</header>
<main id="contact">
<h1><a href="#contact">Contact</a></h1>
<nav id="table-of-contents">
<h2><a href="#table-of-contents">Table of contents</a></h2>
<ul>
<li><a href="#community">Community</a></li>
<li><a href="#contacting-the-project">Contacting the project</a></li>
<li>
<a href="#reporting-issues">Reporting issues</a>
<ul>
<li><a href="#standalone-apps">Standalone apps</a></li>
<li><a href="#services">Services</a></li>
</ul>
</li>
</ul>
</nav>
<section id="community">
<h2><a href="#community">Community</a></h2>
<p>GrapheneOS has a very active community primarily based around the official chat
rooms on Matrix.</p>
<p>The links below will take you to the Element web client, which uses matrix.org as
the homeserver by default. However, you can use the client and homeserver of your
choice to join our rooms.</p>
<table>
<tr>
<td><a href="https://app.element.io/#/room/%23grapheneos:grapheneos.org">#grapheneos:grapheneos.org</a></td>
<td>Best place to request support, ask questions or get involved in the project</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23offtopic:grapheneos.org">#offtopic:grapheneos.org</a></td>
<td>Discuss topics not strictly related to GrapheneOS</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23dev:grapheneos.org">#dev:grapheneos.org</a></td>
<td>Discuss GrapheneOS app and OS development</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23testing:grapheneos.org">#testing:grapheneos.org</a></td>
<td>Provide feedback on Alpha and Beta channel app and OS releases</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23releases:grapheneos.org">#releases:grapheneos.org</a></td>
<td>Release announcements</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23infra:grapheneos.org">#infra:grapheneos.org</a></td>
<td>Infrastructure monitoring and discussion</td>
</tr>
<tr>
<td><a href="https://app.element.io/#/room/%23media:grapheneos.org">#media:grapheneos.org</a></td>
<td>Discuss GrapheneOS in news articles and other media coverage</td>
</tr>
</table>
<p>The official GrapheneOS space groups together all of the official rooms along
with members of the community who join the space. You can join the space at
<a href="https://app.element.io/#/room/%23community:grapheneos.org">#community:grapheneos.org</a></p>
<p>We have an official <a href="https://discuss.grapheneos.org">forum</a> for
longer form posts, which will be more publicly accessible and easier to search.
We are currently using Flarum for our forum.</p>
<p>We have an official <a
href="https://twitter.com/i/communities/1530455827949273094">Twitter community</a>
for GrapheneOS discussions. You currently need to be logged in to access the new
Twitter community feature. Discussions about GrapheneOS and apps/services to use
on GrapheneOS are welcome. Once you join the community, you can post a thread in
the community as an alternative to posting to your own timeline. It will be shown
to other members of the community rather than to your followers outside the
community. It's essentially a discussion forum within Twitter.</p>
<p>The official subreddit is
<a href="https://reddit.com/r/GrapheneOS">/r/GrapheneOS</a>. The subreddit is
currently primarily used for announcements and you should use the Matrix
rooms to seek support or participate in the community.</p>
</section>
<section id="contacting-the-project">
<h2><a href="#contacting-the-project">Contacting the project</a></h2>
<p>Do not contact us with offers to sell us products or services.</p>
<p>Please don't contact the GrapheneOS project or developers to request support /
device support / features or to report bugs. Use the <a href="#community">community
platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
developers are active on the Matrix room but the broader community can usually
answer most questions, and this allows the developers to focus their time and
energy on the project.</p>
<p>Email is the preferred way to contact the project. Twitter direct messages are
checked much less frequently. A public @reply in a tweet is not a good way to contact
the project. It is not considered sending a message by Twitter and is not queued up as
a message to be read, only as a regular notification that is likely to be missed or
forgotten.</p>
<p>Please do not send multiple copies / versions of the same email to different
addresses. Either send it to a single address or CC the other addresses. In general,
it's the same person handling every email address, and they don't need to see multiple
copies of the same email in their inbox.</p>
<p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
this address.</p>
<p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
address is for reporting high priority security issues related to GrapheneOS. Please
don't send other kinds of emails to this address. It is not a way of increasing the
priority of emails that are not security reports. Your emails will be treated as a
much lower priority if you misuse this address.</p>
<p>The official Twitter account for the project is <a href="https://twitter.com/GrapheneOS">@GrapheneOS</a>
which is used for official announcements.</p>
<p>The official Mastodon account for the project is <a href="https://grapheneos.social/@GrapheneOS">@GrapheneOS@grapheneos.social</a>
which is used for official announcements.</p>
</section>
<section id="reporting-issues">
<h2><a href="#reporting-issues">Reporting issues</a></h2>
<p>Most issues should be reported to the global OS issue tracker for GrapheneOS
sub-projects. However, standalone projects and anything outside of the GrapheneOS
source tree (like the websites) has a dedicated issue tracker. The issue trackers are
listed for reference:</p>
<ul>
<li><a href="https://github.com/GrapheneOS/os-issue-tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
<li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/talkback/issues">Talkback issue tracker</a></li>
</ul>
<section id="standalone-apps">
<h3><a href="#standalone-apps">Standalone apps</a></h3>
<ul>
<li><a href="https://github.com/GrapheneOS/Apps/issues">Apps issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/Camera/issues">GrapheneOS Camera app issue tracker</a></li>
</ul>
</section>
<section id="services">
<h3><a href="#services">Services</a></h3>
<ul>
<li><a href="https://github.com/GrapheneOS/infrastructure/issues">Server infrastructure issue tracker (for issues applying across services)</a></li>
<li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">GrapheneOS site (grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/grapheneos.network/issues">Connectivity check / time server (grapheneos.network) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/apps.grapheneos.org/issues">App repository (apps.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/matrix.grapheneos.org/issues">GrapheneOS Matrix server (matrix.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/discuss.grapheneos.org/issues">GrapheneOS discussion forum (discuss.grapheneos.org) issue tracker</a></li>
</ul>
</section>
</section>
</main>
<footer>
<a href="/"><img src="{{path|/mask-icon.svg}}" width="512" height="512" alt=""/>GrapheneOS</a>
<ul id="social">
<li><a href="https://discuss.grapheneos.org/">Forum</a></li>
<li><a href="https://twitter.com/GrapheneOS">Twitter</a></li>
<li><a href="https://grapheneos.social/@GrapheneOS">Mastodon</a></li>
<li><a href="https://github.com/GrapheneOS">GitHub</a></li>
<li><a href="https://reddit.com/r/GrapheneOS">Reddit</a></li>
<li><a href="https://www.linkedin.com/company/grapheneos/">LinkedIn</a></li>
</ul>
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