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-rw-r--r--static/usage.html20
1 files changed, 16 insertions, 4 deletions
diff --git a/static/usage.html b/static/usage.html
index 0ba315be..a98d5170 100644
--- a/static/usage.html
+++ b/static/usage.html
@@ -1090,17 +1090,22 @@
<p>Please note that in some regions, LTE is referred to as 4G.</p>
- <p>Generally Visual Voicemail, SMS, MMS, Calls and VoLTE will work fine on GrapheneOS
+ <p>Generally 5G, SMS, MMS, Calls and VoLTE will work fine on GrapheneOS
with officially supported carriers by Google. Wi-Fi calling may vary due to a reliance
on proprietary Google apps which GrapheneOS does not ship.</p>
+ <p>If you are having issues with Visual Voicemail, please be aware that AT&amp;T USA
+ users are unable to use this feature currently due to a lack of AOSP support. Other
+ carriers are done on a best effort basis. We would suggest using <a href="https://play.google.com/store/apps/details?id=com.google.android.dialer">Google Dialer</a>
+ with sandboxed Google Play if you are unable to get this feature working.</p>
+
<p>If you are having problems sending or receiving SMS/MMS messages, we suggest that
you perform the following steps:</p>
<ul>
<li>Deregister your phone number from <a href="https://selfsolve.apple.com/deregister-imessage">Apple iMessage</a></li>
<li>Deregister your phone number from <a href="https://messages.google.com/disable-chat">Google Chat Features</a></li>
- <li>Deregister your phone number from your carrier's RCS service</li>
+ <li>Deregister your phone number from your carrier's RCS service (Not all carriers have this)</li>
</ul>
<p>If you continue to have problems despite following the instructions above or you
@@ -1119,10 +1124,17 @@
try toggling it off. Your carrier may not properly support VoLTE.</li>
<li>As a last resort you may need to ask your carrier for a replacement SIM card.</li>
</ul>
-
+
+ <p>Some carriers may restrict functionality, such as VoLTE, on imported Pixel devices as they only
+ whitelist the IMEI ranges of Pixel device SKUs which were sold locally. You can check your
+ SKU on GrapheneOS by going to Settings ➔ About phone ➔ Model ➔ Hardware SKU and using the
+ <a href="https://support.google.com/pixelphone/answer/7158570">official Google documentation</a>. You should check if such functionality works on the stock OS to troubleshoot.
+ It is not possible to change the IMEI on a production device and GrapheneOS will never add
+ support for this.</p>
+
<p>GrapheneOS includes bypasses for carrier restrictions on APN editing, tethering via
USB, Ethernet, Bluetooth and Wi-Fi and the ability to disable 2G, actions which would not
- have been possible on the stock operating system.</p>
+ necessarily have been possible on the stock operating system.</p>
</section>
</main>
<footer>